Tuesday, March 15, 2011

Handmade Disaster - Etsy Exposes Buyer Information

OK, I must admit. I have a grudge. Etsy closed my Daughter's shop for nothing more that being flagged a few times, without good reason. Then they shut down my shop because it had a link to hers. She persisted and opened new shops to sell on (we checked, nothing on the TOS about opening a new shop). Etsy kept shutting her down and eventually I got behind on bills helping her with the cost of living and they shut down all of my shops. 

I guess they didn't like what we were saying about them Friday when I found out that they were exposing buyers and their buying history to the world without their express permission, so they shut down my very innocent buyer account, and blocked my IP address. I must be a big threat to them. 

Anyhow, they are claiming that there is one little blog with irrational claims about what they did (post and email  to members) Their public (was that an apology?)  http://www.etsy.com/storque/handmade-life/rethinking-feedback-12472/ You can't comment on this, but you can on the Thread. http://www.etsy.com/teams/7718/site-help/discuss/6819608/ If you are a member and want everyone in the world to know what you think.

Here is a summary posted on the thread of the "few" blog articles about the abomination that is Etsy's privacy policy.

Consumerist - http://consumerist.com/2011/03/you-want-your-real-name-associated-with-your-etsy-purchase-history-right.html

Ars Technica - http://arstechnica.com/web/news/2011/03/etsy-users-irked-after-buyers-purchases-exposed-to-the-world.ars

BoingBoing - http://www.boingboing.net/2011/03/15/etsys-privacy-valdez.html

MSNBC - http://technolog.msnbc.msn.com/_news/2011/03/15/6273251-e-commerce-site-etsy-exposes-users-shopping-histories

Forbes - http://blogs.forbes.com/kashmirhill/2011/03/15/etsys-experiment-with-social-could-be-costly/

Digital Trends - http://www.digitaltrends.com/computing/etsy-comes-under-fire-for-revealing-buyers-names-purchase-histories/

Help Net Security - http://www.net-security.org/secworld.php?id=10746

NY Magazine -http://nymag.com/daily/intel/2011/03/unannounced_privacy_changes_ex.html

NY Convergence - http://nyconvergence.com/2011/03/etsy-exposes-buyers-and-purchases-online.html

Auctionbytes - http://www.auctionbytes.com/cab/cab/abn/y11/m03/i15/s02

The Business Insider - http://www.businessinsider.com/etsy-takes-a-page-from-the-facebook-playbook-2011-3

Gizmodo - http://gizmodo.com/5782146/etsy-privacy-catastrophe-reveals-users-full-names-dildo-preferences-and-other-less-embarrassing-purchase-information

Village Voice -http://blogs.villagevoice.com/runninscared/2011/03/etsy_privacy_policy_dildos.php

The Mary Sue (awesome new geek chick blog, if you haven't seen it yet) -http://www.themarysue.com/etsy-privacy-settings/

Buzzfeed - http://www.buzzfeed.com/donnad/etsy-new-privacy-policy-not-so-private

About.com - http://antivirus.about.com/b/2011/03/14/the-etsy-trojan.htm

Reputation.com - http://reputation.com/blog/2011/03/15/etsy-privacy-change-shows-users-purchase-histories/

Yahoo -http://news.yahoo.com/s/digitaltrends/20110315/tc_digitaltrends/etsycomesunderfireforrevealingbuyersnamespurchasehistories

Salon.com -http://www.salon.com/entertainment/tv/feature/2011/03/15/etsy_privacy_people_search/

NowPublic - http://www.nowpublic.com/tech-biz/etsy-people-search-privacy-policy-change-exposes-users-2767071.html

Washington Post - http://www.washingtonpost.com/blogs/post-tech/post/the-circuit-kerry-hutchinson-introduce-infrastructure-bank-franken-to-propose-new-net-neutrality-bill-free-calls-texts-to-japan/2011/03/08/AB7m9gW_blog.html

Geek Sugar - http://www.geeksugar.com/Etsy-Privacy-Settings-14921901


Pili said...

To say it was a bad move on Etsy's part is an understatement, even more when I still haven't been notified via e-mail about the first changes or what they're doing to correct it. And they need to understand buyers are NOT often or even know about the damned forums, and even less when you need to join a team to post in them?

Not happy with Etsy, not at all.

Anonymous said...

Business is like riding a bicycle - either you keep moving or you fall down.

Anonymous said...

Fantastic job here. I definitely enjoyed what you had to say. Keep going because you absolutely bring a new voice to this subject. Not many people would say what youve said and still make it interesting. Well, at least Im interested. Cant wait to see more of this from you.

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