This week I'm making it personal. My blog will be in 3 parts. First a plea for your help, second a brief description of My Daughter Poppy and her work and life and third I will try to make it as clear as possible why Etsy closed her shop so you will understand how to protect yourself.
If you read any of this please part one. I am making a request of buyers and sellers, to contact Etsy with an email at support@etsy.com with the subject line "Why is PoppysWickedGarden closed "
In your own words mention that you've looked for her shop, she was in a treasury, or whatever reason, you noticed that her shop is closed and you'd like to know why. Please only ask about her main shop. I am trying to flood their email. I know there are many shops closed, including one of my own, but she doesn't deserve the blanket closures.
I'm going to give you a little background on Poppy. She's a single mother of two boys who started her business when she was struggling to find work to support her little ones. She couldn't find a job that paid enough and she stumbled on eBay. Living with me at the time, she said “I can do that” of the reconstructed band and genre shirts that were selling. So she started Poppy's Wicked Garden.
Eventually she discovered Etsy and opened her first shop with reconstructs. She felt that she would fit in to Etsy better if she made original fashion, so she did that and moved her reconstructs to XpoppyswickedgardenX, last fall we opened PoppysGardenGate with home accessories together (in my name) and we opened a children's shop PoppySprouts (in her name). She recently had her 4 year Etsyversary.
Poppy was not only able to support her boys, but help support me at my job loss and other issues. She was able to support her family on the income from Etsy alone. She's a strong woman who has been through a lot. Recently she had a near fatal bout with a ruptured appendix and collapsed lung. She bounced back. When our house caught fire and we were forced to leave it and most our possessions, she bounced back. Still she works hard with a smile on her face and determination. Even after Etsy closed her shops, she immediately opened another shop off Etsy with great determination.
Etsy closed down all three of Poppy's shops and My shop that she was involved in. They have answered her, but have yet to respond to my inquiry.
See email notices from Jason at Legal
Hi
Etsy has suspended your selling privileges indefinitely. Our system was forced to take this action after a history of Intellectual Property notices about content in your shop. Etsy responds to a proper Intellectual Property notice by (1) removing or disabling access to material claimed to be subject of infringing activity; and (2) removing and discontinuing service to repeat offenders.
The Policy and the notice requirements are found at: http://www.etsy.com/copyright_policy.php.
I'm very sorry about this, but Etsy must comply with it's policy.
Jason
Legal Support
When you use Etsy you agree to our policies.
As you know, Etsy was contacted many times about the content in your shop. We were told that certain material in your shop infringed on certain intellectual property. These notices gave Etsy reason to believe that content violated Etsy's policies.
Each time we were contacted, we convoed you and emailed you. We take allegations of intellectual property infringement very seriously because it may have serious consequences.
Etsy's policies are clear. As explained in the email that was sent to you each time, Etsy terminates accounts when we receive repeat notices of infringements. We received repeat notices of infringements about your shop. The system terminated your selling privileges.
Jason
Legal Support
Please note that He mentions shop, not shops. No explanation as to why they are all closed and no response to follow up inquiry
What Poppy sold is legal under the First Sale Doctrine. She worked out the issues with those that contacted her, but Etsy will not take that into consideration. Under the First Sale Doctrine, you can take your purchase, alter it and resell. It is not copyright infringement. You paid for the original material and you can do whatever you want with it.
Etsy did not give Poppy the option of closing the offending shop and keep her other shops open. They will not answer me as to why they closed my shop.
Although you may not have copyright infringements, you can be called out, and Etsy does not investigate. Another Etsy friend's shop is closed because competition posed as a company lawyer and contacted Etsy. They apparently do not have the staff or inclination to follow up.
Beware, Etsy is cleaning house. Many shops are now closed.